PLEASE PRINT AND RETAIN A COPY FOR YOUR RECORDS
THIS AGREEMENT CONTAINS ARBITRATION AND CLASS ACTION WAIVER PROVISIONS THAT WAIVE THE RIGHT TO A COURT HEARING OR JURY TRIAL OR TO PARTICIPATE IN A CLASS ACTION. ARBITRATION IS MANDATORY AND IS THE EXCLUSIVE REMEDY FOR ANY AND ALL DISPUTES. PLEASE CAREFULLY REVIEW THE DISPUTE RESOLUTION SECTION, BELOW.
Questions? Contact a NUTRA PRIME CLEANSE Customer Care Representative toll-free Monday-Friday 9AM-6PM EST at 1-877-409-4137 or by email at Info@nutraprimecleanse.com
These Terms and Conditions ("Terms") govern your use of and access to the website located at www.nutraprimecleanse.com and any/all sub-pages ("Website"), and your purchase of NUTRA PRIME CLEANSE’s products ("Product" or "Products"). You must be at least eighteen (18) years old to purchase products from NUTRA PRIME CLEANSE.
1. Health Disclaimer.
THIS PRODUCT HAS NOT BEEN EVALUATED BY THE FOOD AND DRUG ADMINISTRATION. If you are pregnant, nursing, taking prescription medication, have a history of heart conditions or have any medical condition, we suggest consulting with your doctor or primary care physician before using this Product.
Information provided by NUTRA PRIME CLEANSE on or through the Website is not intended to be construed as medical advice or an express/implied guarantee that you will achieve the desired results, nor is it intended to diagnose, treat, cure or prevent any health problem or disease. Individual users may not be expected to achieve the same or similar results as others who have used the Product. No product will work for every individual as everyone has different constitutions, sensitivities, allergic reactions and possible health conditions. No guarantees of any kind are made for the performance or effectiveness of the Product. Always consult with your health care provider.
2. Trial Offer Terms; Automatic-Monthly Shipment Program and Cancellation Policy.
By ordering a trial, you will be sent a 30-day supply of the product and charged only for shipping and shipping insurance ($4.95 USD). Your order will be shipped within 1 business day. We will ship via USPS Delivery Confirmation. Unless you cancel within 14 days from today, you will be automatically charged the full purchase fee ($88.92) 14 days from today and enrolled in our auto-ship program. This program will send you a monthly supply every 30 days thereafter for the same $88.92 purchase fee, charged monthly, until you cancel, to the same card that you use today. If a customer does not cancel their auto-shipment program, and their credit card declines the re-bill transaction multiple times, their account will be billed a discounted price. We also reserve the right to re-try the declined re-bill transaction multiple times until the due amount is captured.
Please note that delivery time is included in the 14-day offer period, and will reduce the number of days you have to try the Product. This means that you will not have 14 full days to try our Product.
for returns, shipping is free on all auto-ship orders. We do not cover return
shipping. To cancel, call 1-877-409-4137 or visit www.mycleanseSupport.com to
receive an RMA number and arrange for the return shipment, subject to the terms
of our Refund Policy.
Your membership in the automatic monthly shipment program shall remain in effect until it is cancelled.
When canceling in trial, you will be presented with the option to either send back the remaining portion of the product, or purchase the remaining portion of the product. All memberships and automatic billings will be completely halted upon cancellation request in-trial. Automatic-shipment program cancellations must be received prior to the next scheduled shipping date. For questions or to cancel anytime, simply notify us via telephone by dialing 1-877-409-4137, via email at Info@nutraprimecleanse.com , or our web cancellation system at www.mycleanseSupport.com. Upon cancellation, your account will be terminated and no further shipments will be made. We may, in our sole discretion, terminate your membership in the program at any time without notice to you. Unless you opt to purchase the remaining portion of your trial shipment at a reduced price, or opt for a reduced price for your final shipment upon cancellation, no further charges will be incurred.
You must provide current, complete, and accurate information for your billing account. You are responsible for ensuring this information is correct and must promptly update all information to keep your billing account current, complete, and accurate (such as a change in billing address, credit card number, or credit card expiration date). You must promptly notify us if your credit card information is cancelled or is no longer valid (for example, for loss or theft). Changes to such information can be made by calling a customer service representative at 1-877-409-4137. We reserve the right to refuse or discontinue the supply of the Product to any user at any time at our sole discretion.
I UNDERSTAND THAT THIS CONSUMER TRANSACTION INVOLVES A NEGATIVE OPTION AND THAT I MAY BE LIABLE FOR PAYMENT OF FUTURE GOODS AND SERVICES, UNDER THE TERMS OF THIS AGREEMENT, IF I FAIL TO NOTIFY THE NUTRA PRIME CLEANSE NOT TO SUPPLY THE PRODUCTS DESCRIBED. BY PLACING MY ORDER, I PROVIDE MY ELECTRONIC AUTHORIZATION FOR FUTURE CHARGES AGAINST MY CREDIT CARD UNLESS I CANCEL. IN ADDITION, YOU DO NOT HOLD NUTRA PRIME CLEANSE RESPONSIBLE FOR ANY OVERDRAFT CHARGES OR FEES THAT YOU MIGHT INCUR DURING THE ONGOING AUTO-SHIP PROGRAM.
Please see our Cancellation and Refund Policy.
3. Return and Refund Policy.
PLEASE REMEMBER TO CONTACT CUSTOMER SUPPORT TO OBTAIN YOUR RETURN NUMBER (RMA) PRIOR TO SENDING ANY PRODUCT BACK OR YOU WILL NOT BE ISSUED A REFUND
If you do not cancel within fourteen (14) days from the date that you place your order, you may potentially still be eligible for a full refund. Refunds are for product costs only. We are unable to refund shipping and handling costs.
We want you to be pleased with your product. You may return any sealed and unopened item purchased from us for any reason within Thirty (30) days of your purchase date. If your
account is approved for a refund and issued an RMA, procedures are to send back
the full, unopened thirty (30) day supply, in the original packaging, within
thirty (30) days of receipt, via an RMA you can obtain by telephone by dialing
1-877-409-4137 or via email at Info@nutraprimecleanse.com . Please make sure you package returned items well, place your RMA outside of the package, include your name and address. Please note we must receive this return within 30 days of the date we issue an RMA, or a refund will no longer be issued. It is recommended, but not required to also purchase insurance or delivery confirmation services. We will not provide credit for packages not received or
All other refund requests, including, without limitation, untimely cancellations, opened products, damaged products or products with damaged seals may be eligible for a partial refund, in our sole and complete discretion. Without the RMA, we cannot issue a refund.
contact us at 1-877-409-4137 or via email at Info@nutraprimecleanse.com if you
would like to know the status of your order, make any changes to your order or if
there is a problem with the order you receive. Customer service can be reached
Monday-Friday 9AM-6PM EST at 1-877-409-4137. Returns are processed promptly
upon receipt. Refunds are typically made in the same method used to place the
order. Refunds on issued RMAs will be for the product charge and/or the cost only, not the shipping and handling charges. We reserve the right to refund you via the card used to purchase the product, or by check. Returns should be sent, along with an RMA, to the attention of:
NUTRA PRIME CLEANSE- Returns, Nutra Prime Cleanse Returns
PO Box 153201 Suite 1005 Tampa, FL 33684.
Please see our Cancellation and Refund Policy.
4. Shipping Policy.
Orders are shipped via U.S. Postal Service. Except for returns, shipping is free for all auto-shipment orders. Products damaged during shipping must be reported within two (2) business days of receipt to receive credit. We do not directly sell products in any jurisdiction other than the United States of America and may reject orders where the stated delivery address is outside the United States.
In the event of a backorder, your trial bottle will be shipped as soon as stock replenishes, estimated up to 10 business days. In the event of a backorder, the trial date will be extended as many days from the order date until product ships. We also reserve the right to ship you another label/brand of our product, but the same product formula/ingredients. Just under a substitute in-stock brand name.
Please see our Shipping Policy.
5. Website Use.
You acknowledge and accept that your use of the Website and purchase of our Products are in compliance with these Terms. By using or attempting to use the Website, you certify that you are at least eighteen (18) years of age. You must be at least eighteen (18) years old to purchase products from this Website We reserve the right, in our sole discretion, to revise these Terms and Conditions, from time to time. Please check back here periodically for updates. If you do not wish to be bound to these Terms, or revisions to these Terms, please do not use the Website or purchase any Products through this Website.
Your use of the Website for any illegal or unauthorized purpose is expressly prohibited. You represent and agree to provide true, accurate, current and complete information about yourself.
We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Website with or without notice. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Website.
The Website may provide links to other websites, and/or be linked from/on other websites. You acknowledge and agree that we are not responsible for the availability of such external websites, and do not endorse and are not responsible or liable for any content, advertising, products and/or other materials on or available from such websites. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such website.
Prices, descriptions and availability of Products are subject to change without notice. Errors may be corrected when discovered, and we reserve the right to revoke any stated offer in order to correct any errors or inaccuracies.
You agree to indemnify and hold the operator of this Website and its members, principals, subsidiaries, affiliates, officers, agents, and employees harmless from any and all liabilities, claims, demands, actions, suits, losses, obligations, judgments, proceedings, damages, expenses and costs (including reasonable attorneys’ fees), based upon, arising from or related to (a) the use of, or connection to, the Website by you (including negligent or wrongful conduct); (b) your breach or attempted breach of these Terms; or (c) your violation of any third party rights.
7. Disclaimer of Warranties and Limitation of Liability.
YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK. THE WEBSITE AND THE PRODUCTS OFFERED ON THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW AND UNLESS OTHERWISE STATED IN WRITING, THE OPERATOR OF THIS WEBSITE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND ON YOUR USE OF THE WEBSITE OR ANY PRODUCTS PURCHASED THROUGH THE WEBSITE, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. THE OPERATOR OF THE WEBSITE DOES NOT REPRESENT OR WARRANT THAT YOUR USE OF THE WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, VIRUS-FREE OR FREE FROM ERROR OR THAT ANY ERRORS WILL BE CORRECTED. YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE OPERATOR OF THE WEBSITE SHALL NOT BE LIABLE TO YOU FOR ANY PUNITIVE, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF DATA OR OTHER INTANGIBLE LOSSES (EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), BASED UPON, ARISING FROM OR RELATED TO THE WEBSITE. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE WEBSITE, OR WITH ANY OF THESE TERMS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE WEBITE. IF YOU DO NOT BELIEVE THAT A PRODUCT OFFERED ON THE WEBSITE WAS ACCURATELY DESCRIBED OR YOU ARE OTHERWISE DISSATISFIED WITH IT, YOUR SOLE REMEDY IS TO RETURN IT IN ACCORDANCE WITH THE RETURN POLICY SET FORTH IN DETAIL ON THE WEBSITE.
CERTAIN STATE LAWS MAY NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU AND YOU MAY HAVE ADDITIONAL RIGHTS.
8. Dispute Resolution, Mandatory Arbitration and Class Action Waiver.
10. Linked Websites.
The operator of the Website has not reviewed any third party websites that may contain links to the Website, and is not responsible for the contents of any such linked websites (i.e., those third-party linked websites from which a user may navigate to the Website). We do not own, operate or control such third party websites. The inclusion of any link does not imply endorsement by us of the third party website. Use of any such linked, third party website is at your own risk. You should carefully review their privacy statements and other conditions of use.
These Terms constitute the entire agreement between you and the operator of the Website and supersede any prior version of these Terms between you and the operator. Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver or relinquishment to any extent of our right to assert or rely upon any such provision or right, all of which shall remain in full force and effect. If any provision of these Terms is found by the arbitrator or (if proper) a court of competent jurisdiction to be invalid, the parties nevertheless agree that the remaining provisions shall not be affected thereby and shall continue in full force and effect, and such provision may be modified or severed from these Terms to the extent necessary to make such provision enforceable and consistent with the remainder of these Terms.
Any cause of action arising out of or related to your use of the Website or purchase of our Products must commence within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred.
12. Customer Care.
If you have any questions, please email
us at Info@nutraprimecleanse.com or call us toll-free
at: 1-877-409-4137. Customer Care is open Monday-Friday 9AM-6PM EST. You may
also write to us at: NUTRA PRIME CLEANSE Customer Care, Nutra Prime Cleanse Returns
PO Box 153201 Suite 1005 Tampa, FL 33684
13. Electronic Signature.
You acknowledge and agree that by assenting to these Terms electronically that you are expressly agreeing to the terms set forth herein. You acknowledge and agree that by affixing your electronic signature that you are submitting a legally binding electronic signature and entering into a legally binding contract. You acknowledge that your electronic submission constitutes your agreement and intent to be bound by these Terms. Pursuant to any applicable statutes, regulations, rules, ordinances or other laws, including without limitation the United States Electronic Signatures in Global and National Commerce Act, P.L. 106-229 (the "E-Sign Act") or other similar statutes, YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS AND OTHER RECORDS AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED THROUGH THE PRODUCTS OFFERED BY THE OPERATOR OF THE WEBSITE. Further, you hereby waive any rights or requirements under any statutes, regulations, rules, ordinances or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by other than electronic means.